At ABN AMRO Mellon, we work with a wide variety of financial institutions, such as asset management firms, insurance companies, banks, and other organisations that manage investment funds such as corporations and supranationals. As a Financial Institution, you face the daily challenge of balancing your clients' growing expectations with the need to keep your own costs under control to insure profitability. You need to focus your time and resources on your core business and you rely on a global custodian to act as an extension of your service, providing the additional value, key to maintaining a successful relationship with your clients.
ABN AMRO Mellon provides the most secure environment for your assets. Our bank is founded on the capital commitment of two equal shareholders, ABN AMRO Bank and Mellon Financial Corporation. In addition to this strong capital backing, our parent companies are jointly and severally liable for the financial obligations of the company, having filed a 403 declaration with the Trade Register of the Amsterdam Chamber of Commerce -underscoring the stability of our business.
At ABN AMRO Mellon, we prioritise our relationships with Financial Institutions. We have a unique relationship management structure, providing Financial Institutions with a single point of contact within our team. The single point of contact system enables Financial Institutions to benefit from a simplicity, stability and consistency in their dealings with ABN AMRO Mellon - a time-saving and essential element of good service.
Our team of experts work very closely with Financial Institutions to ensure they are fully trained and confident in the use of our on-line tools. Our partnership approach with Financial Institutions, generates regular on-site meetings and training sessions at the offices of our Financial Institution counterparts. When resources are limited, our client service team works closely with Financial Institutions and can provide additional resources and support.
Client service is our main concern at ABN AMRO Mellon, and client service is also our speciality. Demonstrated time and again in global custody industry surveys, ABN AMRO Mellon is repeatedly ranked number one for service by both our Financial Institution counterparts and our clients.
Our network of subcustodians spans the globe. We work hard to ensure our network is top quality and works efficiently. We believe that by choosing an optimal subcustodian network, and rigorously monitoring, we are able to provide our clients with service from the best providers in each of the 78 markets in which we operate. In every market, our subcustodians offer the best efficiencies in trade settlement, corporate actions, income collection, tax reclaims and cash management.
We know how much importance our clients place on efficiencies and therefore make full use of SWIFT's capabilities in both the securities and cash messages that we send and receive, according to the latest ISO 15022 SWIFT standard. We work together with Financial Institutions to ensure the highest possible levels of Straight Through Processing are achieved, using Key Performance Indicators and carrying out regular reviews.
We are committed to providing you with controls and checks to enhance transparency and to ensure that your fund meets your specific guidelines and parameters. We offer customised services to help you identify and manage your portfolio's performance and to minimise potential losses. Our query management process tracks and times all of our communications with clients and Financial Institutions. This helps us to ensure that all enquiries
We can help you to reduce administrative burdens and costs. We offer a suite of cost reduction and revenue generation tools and services, such as commission recapture, transition management, securities lending, cash management and foreign exchange, transaction analysis and broker commission reporting.
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